Refund policy

If you receive any items which are faulty or damaged (which were not advertised as damaged, unpackaged or no lid) please return the items for a refund. At the discretion of our management, we may require photographical evidence to support claims for damages.

If you wish to return your order please notify us in writing or by email within 14 days of the date of delivery and return all goods. 

Please ensure that you obtain proof of posting as items being returned are the responsibility of the customer until the items reach our offices.

Our returns address

Burnt oak Pharmacy
71-73 Burnt oak Broadway
Edgware
Middsex
HA8 5EP
UK